The General Terms and Conditions of Mimi et Toi & Mimi et Toi bags apply to all the offers, orders, products, agreements and deliveries of Mimi et Toi & Mimi et Toi bags. By ordering an product you agree to these conditions.
2. Agreement and Order
2.1 The agreement becomes binding at the time you place your order in the online order form. After you paid, Mimi et Toi bags will process your order. Until that time Mimi et Toi bags will remain full owner of the articles.
2.2 To confirm your order you will receive an e-mail to the e-mail address you provided.
2.3 Images from the website can be slightly different from reality. Mimi et Toi bags are handmade and are made of natural leather and suede. Sometimes your article can show some differences in the finishing touch or color, due to the fact that leather is a natural product.
2.4 All prices of the items are displayed in Euro and including VAT and excluding shipping costs.
2.5 Mimi et Toi bags has the right to change text and images on the website, without giving notice first.
3. Shipment costs and Transport
3.1 We ship to most countries in the world; to make sure your country is included, just send us an email to make sure that shipping to your country is possible.
Mimi et Toi bags charges shipping costs for sending an order. What are the shipping costs?
– Within Europe shipping is free.
– Outside of Europe 15 euro’s.
3.2 For registered mail Mimi et Toi bags is responsible. For standard shipping the responsibility will be transferred to you.
4.1 Mimi et Toi bags will send the order as soon as possible after payment. Within 7 days after payment, the order will be delivered (this applies to the Netherlands). If this isn’t possible for example the article is out of stock, you will receive immediately a message.
5.Payment en Payment Methods
5.1 At Mimi et Toi bags you can choose from three secure payment methods: iDeal, Paypal, or pay when you pick up the parcell.
6.Returns and Exchange
6.1 If you want to return or exchange an article you can do this within 14 days after payment. The return and Exchange of an article is only possible when the article:
-is in an undamaged state,
-is not worn and/or used,
-includes the original and undamaged packaging. Mimi et Toi bags reserves the right to refuse returned items.
Unfortunately bags that have damages and spots cannot be returned.
6.2 Items that will be returned or exchange, can send to:
Mimi et Toi bags
1078 DW Amsterdam
The Amsterdam Chamber of Commerce: 67074421
VAT number: NL856819591B01
Do not forget to fill in the following information:
– The order number
– Your name
– Your account and place
6.3 When your returned item is received and approved, you will receive your money in the same way as you ordered. You will receive an e-mail confirmation that the amount will be paid within a few days. Please note that the refund on the credit card always depends on your bank.
Mimi et Toi bags reserves the right to refuse returns that are not in the same condition as they were sent or items that returned beyond the prescribed period.
7.1 Mimi et Toi bags gives 30 days warranty on its article from the day that is mentioned on the invoice. The invoice is also your warranty so our advice is to keep it well.
Mimi et Toi bags doesn’t give warranty for:
-Stains caused by perfume, water, oil and other substances.
– abusive treatment of the product.
8.Copyright photo’s and images
8.1 All photo’s and images displayed by Mimi et Toi & Mimi et Toi bags are copyrighted. Without written permission from Mimi et Toi & Mimi et Toi bags photo’s and images cannot be reproduced and publicity used.